Auction Assistant
Location: Donington Park
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a 16 Hour Auction Assistant to join our team at our Donington site
Responsibilities include:
- Provide exceptional service to all our customers and clients.
- Be responsible for the end to end buyer registration process.
- Be responsible for customer enquiries.
- Carry out administrative tasks with a high level of accuracy.
Duties include:
- Register buyers
- Serve at the counter
- Answer the phone
- Field all enquiries from customers & vendors
- Prepare documentation to support Sale Day activities including creation of catalogues.
- Prepare the rostrum for Sale Day
- Produce the Sales Catalogue
- Reconcile the payment drawer daily
- Manage provisional bids as required
- Process payments from buyers
- Manage DVLA & legal requests for information
- Oversee that all invoices are prepared & sent to buyers, including delivery, with support from Auction Assistant
- Liaise with Accounts Assistant within branch to ensure debt is controlled.
Qualifications/Experience:
- Excellent customer service skills
- Intermediate computer & Microsoft office knowledge
- Strong interpersonal and communication skills
- Organisation & prioritisation skills
Part-time hours: 16 per week, Tuesday & Thursday
Yard Operative
Location: Chelmsford
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a full time Yard Operative based at our Chelmsford site.
Responsibilities:
- Process vehicles and carry out vehicle checks.
- Ensure that levels of customer service within the function are exceptional at all times.
- Take responsibility for yard & site health, safety & security.
Duties include:
- Book vehicles in and out using the handheld device.
- Conduct vehicle security checks.
- Update all paperwork and barcodes appropriately.
- Dispatch documentation to the administrative staff.
- Report all vehicle defects in a timely manner.
- Refuel vehicles as per procedure.
- Jump start or battery start vehicles as per procedure.
- Transport vehicles around the yard as needed, adhering to legislation & Company policies at all times.
- Ensure that vehicles are prepared for sales in line with site processes.
- Process vehicles through the sale.
- Prepare vehicles for collections post sale.
Skills
- Full driving license.
- Ability to work in a complex, fast paced operations function.
- Interpersonal and communication skills.
- Experience of working to deadlines with quality output.
- Proven experience of delivering exceptional service to customers.
45 hours per week, Monday to Friday.
Head of HSEQ & Compliance
Location: Wakefield
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Head of HSEQ & Compliance to join our team at our head office in Normanton.
As Head of HSEQ & Compliance you will inspire a positive safety culture that encourages all employees within the business to put safety first, differentiating Aston Barclay in the industry by delivering exceptional safety performance every day.
Principle responsibilities include:
• Drive safety ownership throughout all levels of the organisation in-line with legislation.
• Ensure that exceptional safety and compliance standards are continually maintained and improved.
• Own all information and security compliance including GDPR.
• Produce accurate and reliable HSEQ & Compliance reporting & MI to help influence business decisions.
• Work with external assessors & statutory bodies.
• Ensure all employees have adequate training in line with role requirements.
• Lead & manage direct report to ensure functional outputs.
• Be a technical authority to the HRD and wider management board on all HSEQ & Compliance matters.
• Support the HR Director with creation of the HSEQ budget, ensuring the function operates in line with this.
Qualifications/Experience:
• NEBOSH diploma or equivalent experience.
• Member of the institution of occupational health and safety.
• Able to structure and develop a strategy roadmap.
• Comfortable working in a fast moving, outcome driven business.
• Robust knowledge and understanding of Quality, Health & Safety and Environmental legislation & best practice.
• Experience of implementing and maintaining HSEQ systems.
• Role model for managing change and good analytical skills.
Experience of ISO audits/compliance preferred but not essential.
40 hours per week, Monday to Friday.
Transport Manager
Location: Chelmsford
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Transport Manager to join our busy team at Chelmsford.
As Transport Manager you will be responsible for managing the transport operation from site to ensure the smooth running of the transport function in line with legal requirements and company policies and procedures.
Principle responsibilities include:
• Take responsibility for Health and Safety legislation compliance for the function.
• Undertake effective management of Transport costs.
• Maximise utilisation of vehicles and drivers.
• Ensure that exceptional levels of customer service are delivered throughout the function.
• Manage contractor relationships.
• Leadership and management of direct reports.
As Transport Manager you will:
• Be an effective member of the site management team driving business performance.
• Deliver exceptional standards and quality performance within the transport department.
• Effectively manage and develop people.
• Meet and exceed financial KPIs (including cost, revenue and losses).
Skills/Experience:
• CPC holder.
• Extensive experience in Transport Management.
• Extensive knowledge of Operator Licensing requirements and legalisation.
• Established experience in effective problem solving and decision making.
• Experienced in change management.
• Ability to manage, coach, mentor and develop people.
• Strong interpersonal, influencing and communication skills.
• Experience of producing high quality information to deadlines.
• Automotive industry experience – preferred but not essential.
• Proven experience of delivering exceptional service to customers both personally and through a team.
• Strong organisational and prioritisation skills.
40 hours per week, Monday to Friday
