Yard Operative
Location: Donington Park
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for 4 x full time Yard Operatives based at our Donington Park site.
Responsibilities:
- Process vehicles and carry out vehicle checks.
- Ensure that levels of customer service within the function are exceptional at all times.
- Take responsibility for yard & site health, safety & security.
Duties include:
- Book vehicles in and out using the handheld device.
- Conduct vehicle security checks.
- Update all paperwork and barcodes appropriately.
- Dispatch documentation to the administrative staff.
- Report all vehicle defects in a timely manner.
- Refuel vehicles as per procedure.
- Jump start or battery start vehicles as per procedure.
- Transport vehicles around the yard as needed, adhering to legislation & Company policies at all times.
- Ensure that vehicles are prepared for sales in line with site processes.
- Process vehicles through the sale.
- Prepare vehicles for collections post sale.
Skills
- Full driving license.
- Ability to work in a complex, fast paced operations function.
- Interpersonal and communication skills.
- Experience of working to deadlines with quality output.
- Proven experience of delivering exceptional service to customers.
40 hours per week, Monday to Friday.
Job Types: Full-time, Permanent
Project Manager
Location: Wakefield
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Project Manager to join our busy team. The role can be based at any of our 6 sites across the UK, with occasional travel required and is initially for a 6 month duration.
Principle Responsibilities:
- Provide end-end project management across simultaneous projects.
- Deliver projects on time, in full, and within budget.
- Lead and coach project teams throughout project life cycles.
- Be the central point of contact for key internal and external stakeholders.
- Produce reports on performance of projects against plan.
Duties include:
- Create, maintain, and communicate detailed and organised project plans that document delivery milestones, decisions, and risks.
- Execute strategic project plans in line with project objectives.
- Coordinate internal resources and allocation of third parties or suppliers for the flawless execution of projects.
- Plan and facilitate all project related meetings.
- Summarise key items raised from meetings, issuing a brief of actions and those responsible for each task.
- Attend sites to assess progress and ensure smooth completion when required.
- Communicate any key threats which could compromise completion of projects.
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
- Proactively monitor and report on project progress, resolving any potential issues quickly and effectively.
- Analyse and interpret data from a variety of sources to support decisions.
- Create informative progress reports and actions that can be shared externally if required.
- Build strong relationships and actively collaborate across functions to support the achievement of objectives.
- Determine, monitor, analyse and control project costs and outcomes to ensure they meet financial objectives.
- Create risk mitigation strategies to anticipate, assess and resolve project risks as they are encountered.
Skills/Experience:
- PRINCE2 practitioner, project management professional or equivalent.
- Strong experience in all aspects of Project Management.
- Demonstrable experience of managing projects simultaneously and delivering business benefit.
- Ability to engage with all stakeholders upto and including board level.
- Strong interpersonal, influencing and communication skills.
- Strong organisational and prioritisation skills.
- Proficient in Microsoft Office.
40 hours per week, Monday to Friday
Sale Day Driver
Location: Leeds LCV
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for 6 x Sale Day Drivers to join our busy Leeds team. These roles are for 4 hours per week to support with the running of our auctions on Thursdays.
Principle responsibilities include:
- Process vehicles through the sale.
- Completion of administrative duties relating to processing vehicles through the sale.
- Maintain exceptional standards of Health & Safety.
Duties include:
- Collect vehicles as directed and driving vehicles through auction lanes.
- Park or move vehicles following the auction as instructed.
- Move vehicle safely on every occasion.
- Report all vehicle defects in a timely manner.
- Where necessary, support wider yard operations with any required tasks.
- Complete and display sale information for relevant vehicles within sale.
- Mark all key fobs with relevant details post sale.
- Return all keys to relevant persons.
Skills/experience:
- Full UK driving licence.
- Confident in driving all manner of vehicles including: Cars, Light & Medium Goods Vehicles; Manual & Automatics.
- Experience of working to deadlines with quality output
Role is to start week commencing 12 April but candidates must be available to attend induction on 7/8/9 April
Vehicle Purchaser
Location: The Car Buying Group
Voted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest and one of the fastest ways to sell a car on line. Our passion is cars and customer experience.
We are looking for several enthusiastic, passionate, and hardworking individuals to join our team as Vehicle Purchasers. The roles will be based working from home.
What’s the job?
We are looking for HOME BASED TELESALES CONSULTANTS to turn our leads into purchases. Making outbound calls to members of the public who are looking to sell their vehicle. You will build relationships and negotiate the purchase of their vehicle by selling the benefits of The Car Buying Group and showing them our unique and best in class customer experience.
You will have an exceptional telephone manner, be comfortable negotiating deals by using an overarching Sales Skill. You must be self-driven and motivated and enjoy working in a highly targeted and fast paced environment.
It is imperative that you have a Successful Sales background, although you will be given full training and support on how the purchase process works and how to become a first rate vehicle purchaser.
You will be expected to work from our head office, in Wakefield at least once per Month, so holding a drivers license and having the ability to commute is essential.
What’s in it for you?
In return for the above, we offer a starting salary of £20,000 with OTE £30k + (uncapped commission).
An incredibly generous Monthly Commission structure which incentivises high performance and high value
30 days holiday per year (inclusive of bank holidays).
The ability to work from home from anywhere in the UK, using our state of the art Dialler system and CRM.
Working hours are 40 per week and include working 1 in every 3 Saturdays.
We also offer full training, development and support. We have a strong growth plan with lots of opportunities for people to develop in the future.
Essentials for the Job:
- Ideally a minimum of 2 Years Experience in highly targeted Sales Organisation
- Evidence of being Self Motivated and Driven to Succeed
- A Thorough Understanding of Microsoft Programmes and IT Literacy
- The Confidence to speak to customers over the telephone
- A UK Drivers License
40 hours per week.
Vehicle Inspector
Location: Donington Park
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Vehicle Inspector to join our busy team at Donington Park.
Principle responsibilities include:
- Carry out vehicle inspections.
- Ensure that levels of customer service within the function are exceptional at all times.
- Maintain exceptional standards of yard health, safety & security.
Duties include:
- Ensure that vehicle inspections are carried out to the required standards and accurately recorded on the handheld device.
- Capture quality images and videos of vehicles to support the sale of the vehicle.
- Identify revenue opportunities including repairs or refurbishment.
- Check and verify that all vehicle documentation and data is accurate.
- Maintain all systems ensuring that adequate and appropriate records are created and maintained.
- Report all vehicle defects in a timely manner.
- Work to achieve & exceed KPI’s.
Skills/Experience:
- Full license with 6 points or less.
- Vehicle appraisal or inspection experience.
- NAMA qualification is desirable.
- Ability to work in a complex, fast paced operations function.
- Interpersonal and communication skills.
- Experience of working to deadlines with quality output.
- Proven experience of delivering exceptional service to customers.
- Attention to detail.
40 hours per week, Monday to Friday
Sale Day Driver
Location: Prees Heath
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for 6 x Sale Day Drivers to join our busy Prees Heath team. These roles are for 6 hours per week to support with the running of our auctions on Tuesdays & Fridays.
Principle responsibilities include:
- Process vehicles through the sale.
- Completion of administrative duties relating to processing vehicles through the sale.
- Maintain exceptional standards of Health & Safety.
Duties include:
- Collect vehicles as directed and driving vehicles through auction lanes.
- Park or move vehicles following the auction as instructed.
- Move vehicle safely on every occasion.
- Report all vehicle defects in a timely manner.
- Where necessary, support wider yard operations with any required tasks.
- Complete and display sale information for relevant vehicles within sale.
- Mark all key fobs with relevant details post sale.
- Return all keys to relevant persons.
Skills/experience:
- Full UK driving licence.
- Confident in driving all manner of vehicles including: Cars, Light & Medium Goods Vehicles; Manual & Automatics.
- Experience of working to deadlines with quality output
Role is to start week commencing 12 April but candidates must be available to attend induction on 7/8/9 April.
Sale Day Driver
Location: Donington Park
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for 10 x Sale Day Drivers to join our busy Donington Park team. These roles are for 10 hours per week to support with the running of our auctions on Tuesdays & Thursdays (9.30 - 2.30). There will also be a requirement to work 1.5 hours on Monday every 2 weeks.
Principle responsibilities include:
- Process vehicles through the sale.
- Completion of administrative duties relating to processing vehicles through the sale.
- Maintain exceptional standards of Health & Safety.
Duties include:
- Collect vehicles as directed and driving vehicles through auction lanes.
- Park or move vehicles following the auction as instructed.
- Move vehicle safely on every occasion.
- Report all vehicle defects in a timely manner.
- Where necessary, support wider yard operations with any required tasks.
- Complete and display sale information for relevant vehicles within sale.
- Mark all key fobs with relevant details post sale.
- Return all keys to relevant persons.
Skills/experience:
- Full UK driving licence.
- Confident in driving all manner of vehicles including: Cars, Light & Medium Goods Vehicles; Manual & Automatics.
- Experience of working to deadlines with quality output
Role is to start week commencing 12 April but candidates must be available to attend induction on 7/8/9 April.
Part-time hours: 10 per week
Sale Day Driver
Location: Chelmsford
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for 18 x Sale Day Drivers to join our busy Chelmsford team. These roles are for 11 hours per week to support with the running of our auctions on Mondays & Wednesdays. The role does include evening work until 9pm on a Monday.
Principle responsibilities include:
- Process vehicles through the sale.
- Completion of administrative duties relating to processing vehicles through the sale.
- Maintain exceptional standards of Health & Safety.
Duties include:
- Collect vehicles as directed and driving vehicles through auction lanes.
- Park or move vehicles following the auction as instructed.
- Move vehicle safely on every occasion.
- Report all vehicle defects in a timely manner.
- Where necessary, support wider yard operations with any required tasks.
- Complete and display sale information for relevant vehicles within sale.
- Mark all key fobs with relevant details post sale.
- Return all keys to relevant persons.
Skills/experience:
- Full UK driving licence.
- Confident in driving all manner of vehicles including: Cars, Light & Medium Goods Vehicles; Manual & Automatics.
- Experience of working to deadlines with quality output
Role is to start week commencing 12 April but candidates must be available to attend induction on 7/8/9 April.
Hours: Mon 10-2, Mon 6-9, Weds 10-2 OR Mon 4-9, Weds 8-2
Buyer Services Team Leader
Location: Wakefield
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a full time Team Leader to join our busy Buyer Services team based at our head office site in Normanton.
Principle responsibilities include:
- Maintain & grow the existing buyer base.
- Provide exceptional levels of Customer Service.
- Manage the buyer tier movements mitigating risk and maximising opportunity.
- Produce timely & accurate reporting.
- Carry out & delegate administrative duties.
- Lead & manage direct reports.
Duties include:
- Work with the Head of Buyer Services to deliver on strategic buyer objectives.
- Identify and generate new buyer prospects via all channels, including social media.
- Complete effective new buyer welcome calls with an aim to encourage purchasing and explore opportunities.
- Allocate new buyers to the portfolio
- Build strong relationships with a portfolio of 150 buyers. Be fully accountable for driving “customer excellence” service levels with an aim to increasing purchase activity and identify all sales opportunities
- Complete allocated call campaigns communicating effectively
- Complete buyer tiering call campaigns to the buyers who are due to upgrade or downgrade, mitigating risk and communicating benefits effectively
- Manage and facilitate buyer fee trials to maximise opportunity and mitigate risk.
- Manage the Buyer Services team to ensure regular contact with buyers, to encourage sale attendance & purchasing.
- Review and action internal stakeholder feedback regarding buyer attendance/performance
- Obtain feedback from customers and share with the wider team, to enable learning and improvements.
Skills/Experience:
- Proven experience of undertaking a sales support role.
- Experience of leading & effectively managing a team.
- Ability to provide exceptional levels of customer service at all times.
- Must be able to demonstrate recent successes of meeting and exceeding targets, personally & through a team.
- The ability to work autonomously and as part of a team.
- The ability to effectively present information and negotiate at all levels.
- High level IT literacy in all core Microsoft programmes and database management
- Be able to manage time and resources effectively.
40 hours per week, Monday to Friday
Auction Assistant
Location: Wakefield
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a part time Auction Assistant to join our busy Wakefield team. This role is to support with the running of our auctions on Tuesdays, Wednesdays and Fridays.
Responsibilities include:
• Provide exceptional service to all our customers and clients.
• Be responsible for the end to end buyer registration process.
• Be responsible for customer enquiries.
• Carry out administrative tasks with a high level of accuracy.
Duties include:
• Serve at the counter.
• Answer the phone.
• Field all enquiries from customers & vendors.
• Prepare documentation to support Sale Day activities including creation of catalogues.
• Prepare the rostrum for Sale Day.
• Produce the Sales Catalogue.
• Reconcile the payment drawer daily.
• Manage provisional bids as required.
• Process payments from buyers.
• Complete the 2 way process post sale.
• Manage DVLA & legal requests for information.
• Oversee that all invoices are prepared & sent to buyers, including delivery, with support
from Accounts Assistant.
• Liaise with Accounts Assistant within branch to ensure debt is controlled.
Skills/Experience:
- Ability to work in a complex, fast paced
- operations function.
- Strong interpersonal and
- communication skills.
- Experience of producing high quality
- information to deadlines.
- Proven experience of delivering
- exceptional service to customers both
- personally and through a team.
- Organisational and prioritisation skills.
- Intermediate computer & Microsoft Office knowledge.
Part-time hours: 12 per week. £8.72 per hour.
HGV Driver
Location: Donington Park
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a HGV driver to join our busy Donington team to assist with collection and delivery of vehicles.
Principle responsibilities include:
• Transportation of vehicles.
• Ensure that levels of customer service within the function are exceptional at all times.
• Maintain exceptional levels of health, safety & security.
Duties include:
• Load & unload vehicles, ensuring safe practices are followed.
• Ensure the road worthiness of the truck, reporting any defects in a timely fashion.
• Report all load damage to vehicles or property in-line with Company procedures.
• Carry out vehicle damage appraisals to a high level of accuracy at all times.
• Process all relevant paperwork to a high standard.
• Abide by the regulations relating to tachograph, driver hours and working time.
• Carry out jump starts and refuelling in accordance with guidelines.
• Carry out delegated duties as required.
• Dispatch documentation to the Administrative function as required.
Skills/experience:
• Hold a Class 1 or Class 2 licence, with fewer than 6 points.
• Full driver CPC qualification.
• Experience of car transporters preferred but not essential.
• Experience of working to deadlines with quality output.
• Ability to work in a complex, fast paced transport function.
• Interpersonal and communication skills.
• Proven experience of delivering exceptional service to customers.
• Organisational and prioritisation skills.
40 hours per week, Monday to Friday.
Auction Assistant
Location: Chelmsford
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a full time Auction Assistant to join our busy Chelmsford team. The role is 42.5 hours per week, Monday to Friday.
Responsibilities include:
- Provide exceptional service to all our customers and clients.
- Be responsible for the end to end buyer registration process.
- Be responsible for customer enquiries.
- Carry out administrative tasks with a high level of accuracy.
Duties include:
- Serve at the counter.
- Answer the phone.
- Field all enquiries from customers & vendors.
- Prepare documentation to support Sale Day activities including creation of catalogues.
- Prepare the rostrum for Sale Day.
- Produce the Sales Catalogue.
- Reconcile the payment drawer daily.
- Manage provisional bids as required.
- Process payments from buyers.
- Complete the 2 way process post sale.
- Manage DVLA & legal requests for information.
- Oversee that all invoices are prepared & sent to buyers, including delivery, with support
- from Accounts Assistant.
- Liaise with Accounts Assistant within branch to ensure debt is controlled.
Skills/Experience:
- Ability to work in a complex, fast paced
- operations function.
- Strong interpersonal and
- communication skills.
- Experience of producing high quality
- information to deadlines.
- Proven experience of delivering
- exceptional service to customers both
- personally and through a team.
- Organisational and prioritisation skills.
- Intermediate computer & Microsoft Office knowledge.
£9.21 per hour.
Auction Assistant Team Leader
Location: Wakefield
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a full time Auction Assistant Team Leader to join our busy Wakefield team. The role is 40 hours per week, Monday to Friday.
Principle responsibilities include:
- Effectively lead the Auction Assistant team
- Provide exceptional service to all our customers and clients.
- Be responsible for the end to end buyer registration process.
- Be responsible for customer enquiries.
- Carry out administrative tasks with a high level of accuracy.
Duties include:
- Provide visible, respectful leadership to the Auction Assistant team and be the technical
expert for direct reports. - Maintain all systems ensuring that adequate and appropriate records are created and maintained.
- Manage the direct reports to achieve agreed outputs.
- Embed KPI’s to manage performance across team.
- Serve at the counter.
- Answer the phone.
- Field all enquiries from customers & vendors.
- Capture 100% of Buyers attending physical sales.
- Prepare documentation to support Sale Day activities including creation of catalogues.
- Prepare the rostrum for Sale Day.
- Produce the Sales Catalogue.
- Reconcile the payment drawer daily.
- Manage provisional bids as required.
- Process payments from buyers.
- Complete the 2 way process post sale.
- Manage DVLA & legal requests for information.
- Oversee that all invoices are prepared & sent to buyers, including delivery, with support
from Accounts Assistant. - Liaise with Accounts Assistant within branch to ensure debt is controlled.
Skills/Experience:
- Experience in effective problem solving and decision making.
- Ability to manage, coach, mentor and develop people.
- Ability to work & manage a team in a complex, fast paced operations function.
- Interpersonal, influencing and communication skills.
- Experience of working to deadlines with quality output.
- Proven experience of delivering exceptional service to customers.
- Strong organisational and prioritisation skills.
- Financial acumen.
Head of Management Accounts
Location: Wakefield
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Head of Management Accounts to join our busy finance team based at our Wakefield head office. This role is a Fixed Term Contract for a period of 12 Months starting June 2021.
Principle responsibilities include:
- Lead and manage the management accounting function for Auction business.
- Be responsible for the outputs of the function.
- Provide cover for accounts, cashflow and financial reporting for the TCBG business.
- Implement new processes and maintain comprehensive and up to date process documentation.
- Drive continuous improvement throughout the business.
- Continuously improve controls and procedures for the benefit of Aston Barclay.
Duties include:
- Responsible for producing consolidated company and site P&Ls for Auction business and associated analysis, including the management pack.
- Ensure that all key drivers to revenues and costs are clearly reported to the wider business, presented in a manner to allow a comprehensive understanding throughout.
- Report vendor profitability and other analysis as required by the business.
- Account for vendor rebate in accordance with the contracts, and ensure adequate accrual is in place.
- Reconcile the rebate accounts on a monthly basis.
- Identify and analyse any other information required from various departments.
- Support the Group Finance Director in presenting the relevant management information to the SMT in the monthly meetings and taking any queries.
- Responsible for producing budgets and monthly forecasts for Auction (P&L).
- Provide visible, respectful leadership to the team and be the technical expert for the function.
- Maintain all systems ensuring that adequate and appropriate financial records are created and maintained as required for the function.
- Manage the Group Management Accountant to achieve agreed outputs.
- Foster a strong, self-perpetuating culture of continuous improvement in the function.
- Utilising agreed processes monitor performance of the functions against plan on a regular basis, expeditiously deal with exceptions in conjunction and keep the GFD informed as required.
- Work alongside Head of Financial Accounts and Treasury to deliver management and board packs.
- Implement project plans in line with the Group Finance Director’s requirements, and work with key stakeholders on the project needs of the Group, delegating specific tasks to direct reports as needed.
- Ensure that work aligns with the goals and needs of the Group, adapting plans as needed.
- Supervise the audit process for all ongoing projects and take regular updates to ensure goals are met.
Skills/Experience:
- Professional accounting qualification.
- Proven ability and background in financial and management accounting
- Detailed understanding of business drivers, strategy and organisational issues.
- Strong interpersonal, influencing and presentational skills.
- IT literate (accounting software) and experience in system improvement/ implementation.
- Good project management skills and an ability to generate new ideas and be innovative.
- Experience in multi-company environment.
- Experience of producing high quality management information to deadlines.
- Ability to be a trusted adviser to business colleagues.
- Ability to work with external advisors.
- Advanced Excel, PowerPoint, Word and Outlook skills.
Vendor Support Administrator
Location: Westbury
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a full time Vendor Support Administrator to join our busy team at our Westbury centre.
Principle responsibilities include:
- Be responsible for onsite vendor account management.
- Carry out administrative tasks with a high level of accuracy.
- Create accurate vendor sale reports.
- Ensure that levels of customer service within the function are exceptional at all times.
Duties include:
- Be knowledgeable in all areas of vendor SLA’s & requirements.
- Deal with enquiries from vendors.
- Close queries in a timely fashion, prioritising customer service.
- Add vehicle deliveries to the AMS system.
- Monitor “Not Inspected” & “Not Booked In” vehicles in order to ensure SLA’s are maintained and exceeded.
- Determine vehicle values using HPI valuation system and record information.
- Obtain reserve prices from vendors and input information into AMS.
- Prepare documentation to support Sale Day activities.
- Update vehicle records as required in AMS.
- Prepare the sale in AMS.
- Manage provisional bids.
- Prepare & provide vehicle entry sheets to Auctioneers as required.
- Create accurate vendor sale reports
- Prepare & dispatch pre & post sale reports.
Skills/Experience:
- Ability to work in a complex, fast paced operations function.
- Strong interpersonal and communication skills.
- Experience of producing high quality information to deadlines.
- Proven experience of delivering exceptional service to customers both personally and through a team.
- Organisational and prioritisation skills.
- Intermediate computer & Microsoft Office knowledge.
41.5 hours per week, Monday to Friday 8.30 - 5.30
Vehicle Inspector
Location: Westbury
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Vehicle Inspector to join our busy team at our Westbury centre.
Principle responsibilities include:
- Carry out vehicle inspections.
- Ensure that levels of customer service within the function are exceptional at all times.
- Maintain exceptional standards of yard health, safety & security.
Duties include:
- Ensure that vehicle inspections are carried out to the required standards and accurately recorded on the handheld device.
- Capture quality images and videos of vehicles to support the sale of the vehicle.
- Identify revenue opportunities including repairs or refurbishment.
- Check and verify that all vehicle documentation and data is accurate.
- Maintain all systems ensuring that adequate and appropriate records are created and maintained.
- Report all vehicle defects in a timely manner.
- Work to achieve & exceed KPI’s.
Skills/Experience:
- Full license with 6 points or less.
- Vehicle appraisal or inspection experience.
- NAMA qualification is desirable.
- Ability to work in a complex, fast paced operations function.
- Interpersonal and communication skills.
- Experience of working to deadlines with quality output.
- Proven experience of delivering exceptional service to customers.
- Attention to detail.
42.5 hours per week, Monday to Friday
Vehicle Inspector
Location: Chelmsford
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a Vehicle Inspector to join our busy team at our Chelmsford centre. This is a zero hour contract role.
Principle responsibilities include:
- Carry out vehicle inspections.
- Ensure that levels of customer service within the function are exceptional at all times.
- Maintain exceptional standards of yard health, safety & security.
Duties include:
- Ensure that vehicle inspections are carried out to the required standards and accurately recorded on the handheld device.
- Capture quality images and videos of vehicles to support the sale of the vehicle.
- Identify revenue opportunities including repairs or refurbishment.
- Check and verify that all vehicle documentation and data is accurate.
- Maintain all systems ensuring that adequate and appropriate records are created and maintained.
- Report all vehicle defects in a timely manner.
- Work to achieve & exceed KPI’s.
Skills/Experience:
- Full license with 6 points or less.
- Vehicle appraisal or inspection experience.
- NAMA qualification is desirable.
- Ability to work in a complex, fast paced operations function.
- Interpersonal and communication skills.
- Experience of working to deadlines with quality output.
- Proven experience of delivering exceptional service to customers.
- Attention to detail.
National Remarketing Manager
Location: The Car Buying Group
Voted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest and one of the fastest ways to sell a car on line. Our passion is cars and customer experience.
We are looking for a National Remarketing Manager to join our busy team based at Wakefield.
Principle Responsibilities:
- Develop, lead, and manage an industry leading remarketing and disposal process for The Car Buying Group.
- Provide support to Head of Valuations and Remarketing primarily in the disposals, valuations and collections aspects of the business as required.
- Conduct all auction sales reporting for Head of department and the operating board.
- Support the valuations team with purchasing pricing/valuations of cars where required.
- Manage the refurbishment programme for The Car Buying Group.
Duties include:
- Be the visible, respectful face of TCBG in the auction environment.
- Maintaining positive auction relationships and carry out regular auction performance reviews and feedback sessions.
- Review and make recommendations on improvements and business initiatives.
- Oversea the efficient operation of the Remarking IT systems, working with internal IT and stakeholders as appropriate.
- Drive increase in volume through direct purchasing leveraging new and existing relationships.
- Manage a high turnover of stock.
- Review all vehicles to make sure they are presented to the best of their ability.
- Asses and review purchased vehicles ensuring specifications, images and descriptions are correct pre-sale.
- Take responsibility for all Remarketing reporting daily, weekly and monthly.
- Take responsibility for regular auction performance reviews and recommendations for any performance improvements.
- Manage the reporting on all TCBG vehicle refurbishment activity.
- Attend and contribute to weekly operational and marketing / risk calls.
- Work with Aston Barclay team to identify vehicles that would realise more profit if refurbished.
- Manage refurbishment process to ensure timely repairs and positive ROI.
- Grow and maintain supplier relationships.
- Value cars for the purchasing team when requests are made to ensure the correct purchasing of the car.
- Support purchasing team with negotiations with consumers and relevant vehicle pricing checks.
Skills/Experience:
- Experience of vehicle valuations and knowledge of how to value a car for wholesale disposals.
- Experience of the wholesale vehicle environment and auction processes.
- Relevant and timely experience of used car disposals and / or remarketing programmes from an automotive manufacturer or remarketing company.
- Good working knowledge of used car relevant tools including valuations tools.
- Commercial acumen with knowledge and experience of crucial business functions with used cars and remarketing.
- Good problem-solving skills and strong attention to details.
- High level of computer literacy and a keen eye for detail working in a fast-paced environment.
- Ability to lead and motivate peer group
- Ability to positively influence suppliers and create a positive working relationship.
- Strong interpersonal skills.
- Ability to produce useful and meaningful reports with recommendations of business improvements.
