Working with Aston Barclay

Vendor Support Administrator

Location: Chelmsford

We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.

We have a number of positions available for a full time Vendor Support Administrator to join our busy team at our Chelmsford site.

Principle responsibilities include:

  • Be responsible for onsite vendor account management.
  • Carry out administrative tasks with a high level of accuracy.
  • Create accurate vendor sale reports.
  • Ensure that levels of customer service within the function are exceptional at all times.

Duties include:

  • Be knowledgeable in all areas of vendor SLA’s & requirements.
  • Deal with enquiries from vendors.
  • Close queries in a timely fashion, prioritising customer service.
  • Add vehicle deliveries to the AMS system.
  • Monitor “Not Inspected” & “Not Booked In” vehicles in order to ensure SLA’s are maintained and exceeded.
  • Determine vehicle values using HPI valuation system and record information.
  • Obtain reserve prices from vendors and input information into AMS.
  • Prepare documentation to support Sale Day activities.
  • Update vehicle records as required in AMS.
  • Prepare the sale in AMS.
  • Manage provisional bids.
  • Prepare & provide vehicle entry sheets to Auctioneers as required.
  • Create accurate vendor sale reports
  • Prepare & dispatch pre & post sale reports.

42.5 hours per week, Monday to Friday.

We offer a fantastic range of benefits that reflect the value we place on our employees and help make Aston Barclay Group a great place to work. These include:

  • 33 days leave per annum inclusive of bank holidays
  • The ability to purchase up to an additional 5 days leave per annum
  • Enhanced sick/maternity/paternity/adoption policies
  • Healthcare Cashback scheme on costs such as Dental, Optical and Physiotherapy
  • Access to an online rewards scheme that gives you discounts and money back on everything from fashion, holidays, entertainment, car hire, health and beauty and even weekly shopping from major supermarkets
  • Free Employee Assistance Program (also available to family dependants)
  • Life assurance cover 2 x salary
  • Christmas savings scheme
  • Length of service awards
  • Refer a friend recruitment incentive scheme
  • Onsite gym and canteen
  • Early finish on your birthday

Registered Address

Units 1 & 2 Harvard Way
Normanton Industrial Estate
Normanton
West Yorkshire
WF6 1FL

© 2023 Aston Barclay Ltd. All rights reserved.


NAMA member What Van? Awards 2022 finalist Business Car Awards 2022 Motor Trader Industry Awards 2021