Working with Aston Barclay

Yard Operative

Location: Chelmsford

We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.

We are looking for a full time Yard Operative based at our Chelmsford site. 45 hours per week Monday to Friday. 

Responsibilities:

  • Process vehicles and carry out vehicle checks.
  • Ensure that levels of customer service within the function are exceptional at all times.
  • Take responsibility for yard & site health, safety & security.

Duties include:

  • Book vehicles in and out using the handheld device.
  • Conduct vehicle security checks.
  • Update all paperwork and barcodes appropriately.
  • Dispatch documentation to the administrative staff.
  • Report all vehicle defects in a timely manner.
  • Refuel vehicles as per procedure.
  • Jump start or battery start vehicles as per procedure.
  • Transport vehicles around the yard as needed, adhering to legislation & Company policies
    at all times.
  • Ensure that vehicles are prepared for sales in line with site processes.
  • Process vehicles through the sale.
  • Prepare vehicles for collections post sale.

Skills

  • Full driving license.
  • Ability to work in a complex, fast paced
    operations function.
  • Interpersonal and communication skills.
  • Experience of working to deadlines with
    quality output.
  • Proven experience of delivering
    exceptional service to customers.

View full vacancy details


Vehicle Inspector - 1 month contract

Location: Wakefield

We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.

We are looking for a temporary Vehicle Inspector to join our Wakefield site. This is a 1 month fixed term contract.

As Vehicle Inspector you will ensure vehicles arriving on site are inspected prior to auction.

Duties include:

  • Ensure that vehicle inspections are carried out to the required standards and accurately recorded on the handheld device.
  • Capture quality images and videos of vehicles to support the sale of the vehicle.
  • Identify revenue opportunities including repairs or refurbishment.
  • Check and verify that all vehicle documentation and data is accurate.
  • Maintain all systems ensuring that adequate and appropriate records are created and maintained.
  • Report all vehicle defects in a timely manner.
  • Work to achieve & exceed KPIs.

Qualifications / Experience:

  • Previous body shop, prep & paint experience preferred.
  • Vehicle appraisal or inspection experience.
  • NAMA qualification is desirable.
  • Ability to work in a complex, fast paced operations function.
  • Interpersonal and communication skills.
  • Experience of working to deadlines with quality output.
  • Proven experience of delivering exceptional service to customers.
  • Attention to detail.

40 hours per week, Monday to Friday

View full vacancy details


Sales Support Assistant

Location: TCBG

Voted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest and one of the fastest ways to sell a car on line. Our passion is cars and customer experience.

As a Sales Support Assistant, you will be responsible for :

  • Speaking with third party transport agents at the point of vehicle collection to gain an accurate description of the vehicles condition
  • Comparing the transport agents assessment to that of the customers initial description to validate the accuracy of the information
  • Creating strong relationships with vehicle purchasing colleagues who will account for vehicles that require renegotiation at the point of collection
  • Providing feedback and reporting at all levels of the business to improve the quality of collections and the vehicle collection process
  • Liaising with customers to obtain and process payment information and confirm the transaction as complete
  • Handling pre and post sale customer queries, such as ensuring correct documents, fines, transfer of vehicle ownership and/ or vehicle breakdown
  • Providing an excellent customer experience as contact point to our business

Qualifications/Experience:

  • Previous experience within a telephone/ office/ contact centre environment
  • Understanding and working knowledge of Microsoft packages (excel/ word)
  • Excellent data entry skills
  • Ability to prioritise effectively with strong multi tasking skills
  • Comfortable with speaking to customers, suppliers and colleagues at all levels
  • Excellent communication skills
  • Proven ability to meet/exceed targets

10.30am - 7.00pm, Monday to Friday with flexibility to work Saturdays as required (a day off in the week will be provided where a Saturday is worked). 40 hours per week.

View full vacancy details


Auction Assistant

Location: Westbury

We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.

We are looking for a 2 x Zero Hour Auction Assistants to join our team at our Westbury site.

These roles are on a Zero Hour Contract basis.

Responsibilities include:

  • Provide exceptional service to all our customers and clients.
  • Be responsible for the end to end buyer registration process.
  • Be responsible for customer enquiries.
  • Carry out administrative tasks with a high level of accuracy.

Duties include:

  • Register buyers
  • Serve at the counter
  • Answer the phone
  • Field all enquiries from customers & vendors
  • Prepare documentation to support Sale Day activities including creation of catalogues.
  • Prepare the rostrum for Sale Day
  • Produce the Sales Catalogue
  • Reconcile the payment drawer daily
  • Manage provisional bids as required
  • Process payments from buyers
  • Manage DVLA & legal requests for information
  • Oversee that all invoices are prepared & sent to buyers, including delivery, with support from Auction Assistant
  • Liaise with Accounts Assistant within branch to ensure debt is controlled.

Qualifications/Experience:

  • Excellent customer service skills
  • Intermediate computer & Microsoft office knowledge
  • Strong interpersonal and communication skills
  • Organisation & prioritisation skills

Job Type: Part-time

Salary: £8.72 per hour

View full vacancy details

Chelmsford

Drovers Way
Chelmsford
Essex
CM2 5PP

Leeds LCV Centre

Hillidge Road
Leeds
West Yorkshire
LS10 1DE

Prees Heath

Heath Road
Whitchurch
Shropshire
SY13 2AE

Westbury

Brook Lane
Westbury
Wiltshire
BA13 4EN (For SatNav use BA13 4EP)

Donington Park

Donington Park
Castle Donington
Derby
DE74 2RP

Wakefield

Units 1 & 2 Harvard Way
Normanton Industrial Estate
Normanton
West Yorkshire
WF6 1FL (For SatNav use WF6 1GX)


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