ASTON BARCLAY ASSURED OFFERS BUYERS FURTHER PEACE OF MIND WHEN BUYING AT AUCTION
Posted 12 September 2017
It provides buyers with extra peace of mind when buying at auction. If a vehicle does not meet the standards described on the initial Assured Inspection report Aston Barclay will look at a replacement or repair, or under extreme cases refund the sale price.
Cars of up to 10 years and 100,000 miles qualify for Assured with areas covered including engine operation, brakes, steering, transmission, key electrical components, fluid levels and dashboard lights.
Unlike some similar products in the market Assured is underwritten directly by Aston Barclay and any buyer claims or queries are managed directly by its auctioneers and centre managers. This follows buyer research that said they prefer dealing directly with the auction house to address any issues.
To make is easier for buyers, cars loaded onto the website and Buyer App are clearly marked as having both Condition and Assured reports while cars going through the auction carry the Assured logo and report.
The new upgraded Buyer App also features a new live audio feed which further improves the auction experience when bidding and buying remotely.
Dealer groups including Thurlow Nunn, SMC and Beadles have all received positive feedback from buyers.
“Assured has been set up purely with buyers in mind and our nine-month trial has been greeted positively. This is our latest buyer initiative with more to come over the next few months,” explained Aston Barclay’s group operations director Martin Potter.
Buyer fees cost £30 plus VAT for account holders and £35 plus VAT for non-account holders.